Warranty Information
& Claims
At Fairmont Roofing, we install premium roofing and exterior products backed by strong manufacturer warranties. Use this page to register your warranty, review coverage, or get help with a warranty claim—without digging through confusing paperwork.
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Tip: Many manufacturer warranties require registration within a specific time window after installation. If you’re unsure, register as soon as possible.
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If you do not see your specific product listed with a warranty registration option, it typically means registration is not required. Be sure to keep your warranty documentation and your Fairmont Roofing invoice for future reference in case you ever need warranty service or information.
Understanding Your Coverage
Warranty coverage may include both manufacturer warranties and workmanship warranties.
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Manufacturer warranties generally cover defects in the product itself.
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Workmanship warranties generally cover installation-related issues based on your original agreement.
If you are not sure what type of coverage applies, submit a warranty request and our team will help review your project information.
Find Warranty Information
Browse warranty information by product category. If you are unsure which product was installed on your home, submit a warranty request and we can help identify it.
Roof Systems
GAF Asphalt Roof Systems
If your roof was installed using a GAF roofing system, you may have received either a Silver Pledge® or Golden Pledge® warranty. These enhanced warranties provide extended coverage beyond standard manufacturer warranties and must be registered with GAF.
Before registering, please check your invoice or project paperwork to confirm whether your shingles are Class 3 or Class 4 impact resistant, as this information may be required during the registration process.
GAF Silver Pledge® Warranty
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50-year full (non-prorated) coverage period for material defects
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Manufacturer covers material and labor for qualifying defects
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10-year workmanship warranty backed by GAF
GAF Golden Pledge® Warranty
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50-year full (non-prorated) coverage period for material defects
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Manufacturer covers material and labor for qualifying defects
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25-year workmanship warranty backed by GAF
These warranties help provide long-term protection for your roofing system and additional peace of mind.
Metal Sales Roof Systems
Our metal roofing systems are backed by manufacturer finish warranties designed to ensure long-term performance and appearance.
24-gauge metal panels are covered by either a PVDF warranty or a COLORFIT40 warranty for custom color applications. 26- and 29-gauge panels include a ColorFast45 warranty, while galvanized materials are protected under a Galvalume warranty. These warranties primarily cover the finish and color performance of the metal over time. Specialty finishes, such as crinkle textures, carry their own separate warranty coverage.
For full details and to activate coverage, please refer to the registration link below.
Tilcor Stone Coated Steel Roof System
Tilcor stone-coated steel roofing systems are backed by a long-term manufacturer warranty designed to protect your home from severe weather and material defects.
Tilcor Limited Warranty
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50-year pro-rated limited warranty for weatherproof performance
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Covers wind speeds up to 120 mph and hailstones up to 2.5 inches without penetration
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First 25 years: Full weatherproof coverage
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Years 26–50: Pro-rated cost sharing
Additional Coverage
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Surface warranty: 15–20 years depending on product line
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Finish warranty: 30 years
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Panel deterioration warranty: 15 years
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Workmanship warranty: 5 years
Tilcor warranties are automatically transferable to future homeowners, adding long-term value and protection to your property.
For full details and to activate coverage, please refer to the registration link below.
EPDM Rubber Roof Systems
Certain roofing systems require homeowner registration to activate and maintain full warranty coverage. After your project is completed, our office will provide you with the necessary warranty details and documentation so you can complete the registration process directly.
To register, you may need project-specific information such as the installation date, total square footage, roof size, and product details. Please note that pricing-based measurements (such as “per roll”) are not applicable for warranty registration.
For RubberAll systems, a 30-year material warranty against premature deterioration due to weathering is available when RubberAll brand adhesive is used. This warranty applies to .060 membrane systems and covers material only—it does not include labor. To qualify, homeowners must retain a copy of the invoice clearly stating that RubberAll brand adhesive was used during installation.
This warranty is transferable to future homeowners, adding long-term value and peace of mind.
Siding Systems
Diamond Kote Siding
For applicable products, our office will mail the 30-year fade warranty and the 5/50 warranty to the homeowner along with a copy of the paid invoice.
Warranty registration requires the product type and color. Solid, Duoblend, and custom colors include a 30-year prorated limited no-fade warranty. Products in the Woodmark Collection include a 15-year no-fade warranty.
To file a claim, please refer to the link below.
Gentek Siding System
Our heavy-duty .046 thickness products are backed by a lifetime limited, non-prorated warranty designed for long-term durability and protection. This warranty includes hail protection and is fully transferable to subsequent homeowners for up to 50 years from the date of purchase.
In the event hail damage is not covered by the homeowner’s insurance, the manufacturer warranty may provide coverage. Please note that normal weathering and gradual color fade over time are not covered under this warranty.
To ensure eligibility, all products must be installed according to Gentek’s official installation procedures.
To file a claim, please follow the link below.
Ascend Siding System
This product is backed by a Limited Lifetime Warranty that remains in effect for as long as the original homeowner resides in the home. Coverage includes protection against blistering, corroding, flaking, and peeling.
The finish is also protected by a fade warranty, with color change not to exceed 4 Hunter Units based on the manufacturer’s fade schedule. Hail damage is covered for impacts up to 1" in diameter when not covered by homeowner’s insurance.
The warranty may be transferred one time to a subsequent homeowner. Labor is included for the first five years of coverage.
To maintain warranty eligibility, all materials must be installed according to AMI’s official installation instructions.
For full details, please refer to the information link below.
Windows
Thermotech Windows
This product includes a Lifetime Warranty on the frame and hardware, along with a 20-year warranty against glass seal failure.
The warranty is transferable within the first three years of ownership. No registration is required to activate coverage.
For full details on coverage, please refer to the link below.
Velux Skylights
This product includes a comprehensive, tiered warranty for added peace of mind. Coverage includes a 20-year warranty against glass seal failure, a 10-year warranty for product defects in the skylight and flashing, and a 10-year “No Leak” installation warranty for qualifying deck-mounted skylights when installed with the proper flashing system.
Additional components, such as shades and controls, are covered by a 5-year warranty.
For full details on coverage, please refer to the link below.
Andersen Windows
Our 200 and 400 Series products include a 10-year warranty on parts and a 20-year warranty on glass. The A-Series products are backed by a 10-year warranty covering both parts and glass.
These warranties are transferable from one homeowner to the next. Installation by a certified installer is not required for warranty eligibility.
Registration is not required to maintain warranty coverage. For more information, click the link below.
Doors
Larson Storm Doors
Most storm doors are backed by a Limited Lifetime Warranty for the original homeowner, covering manufacturing defects in the door frame for as long as they own the home. A nominal processing fee may apply for warranty claims.
Additional components—such as hardware, glass, and screens—typically carry shorter warranty periods (commonly around one year), although select premium product lines, such as Platinum series doors, may offer extended coverage.
This warranty does not include labor, installation, damage from acts of nature, misuse, or issues resulting from improper installation or maintenance. Proof of purchase is required for all warranty claims.
For full details on coverage, please refer to the link below.
Midland Overhead Doors
Warranty coverage for overhead garage doors varies depending on the specific product selected.
Most steel garage doors include a Limited Lifetime Warranty for the original purchaser, covering door sections against rust-through as well as paint finish cracking or peeling for as long as they own the building.
Other components—excluding springs—are typically covered by a 5-year warranty. Warranty details may vary by model, so we recommend reviewing the manufacturer’s documentation for full coverage information.
An owner’s manual is provided with the door and includes important warranty details, care instructions, and product information. The link below also has a copy of the user manual. Please note the warranty information is on page 18.
Bayer Built Doors
Door warranties vary based on the specific product and components selected. To ensure accurate warranty coverage, details such as door type, model number, product name, and style are required. Material type—such as steel or fiberglass—also impacts warranty terms.
Additional components, including features like sill systems, Fusion Frame, FrameSaver frames, Trilennium locking systems, or wood veneer finishes, may carry their own individual warranties. Because of these variations, warranty coverage can differ significantly depending on the full door configuration.
Pre-finished door surfaces typically include a 1-year finish warranty.
For full details on coverage, please refer to the link below.
Gutters & Accessories
QE Gutter Screens
This product is engineered for long-term durability, as it is constructed from aluminum and stainless steel. It will not rust, burn, support combustion, or split and crack due to extreme cold conditions.
Warranty coverage is subject to specific limitations and exclusions as outlined by the manufacturer. For full details and to activate coverage, please refer to the registration link below.
QE TruGuard Gutter Covers
This product is backed by a comprehensive warranty available exclusively to the original purchaser and is not transferable.
Coverage includes a 35-year finish warranty, ensuring the surface will not crack, check, or peel (lose adhesion). A 30-year performance warranty guarantees the system will continue to function as intended, helping keep gutters free-flowing when properly maintained and used as designed. Additionally, a 30-year color retention warranty protects against excessive color change over time.
Warranty coverage is subject to certain limitations and conditions as outlined by the manufacturer. To activate coverage, please use the registration link provided below.
QE Soffit & Fascia
This product is backed by a Lifetime Limited Warranty, ensuring long-term performance and appearance. The finish is warranted not to peel, check, chip, or crack for the lifetime of the product when used as intended. Minor surface variations, such as slight cracking on tightly formed edges or embossed areas, are considered normal and are not covered.
Color retention is also protected, with fade not to exceed 5 Hunter ΔE units and chalking not to exceed a rating of 8, as measured by industry standards (ASTM D-2244 and ASTM D-4214).
To maintain full warranty coverage, the product must be registered within 30 days of installation.
Versetta Stone
This product is backed by a 50-year limited warranty, with a one-time transfer option available within the first 15 years of ownership.
The warranty covers the stone veneer panels themselves but does not include damage resulting from accidents, misuse, or environmental factors such as chemical exposure or water backup. It also does not cover consequential damages, including loss of profit or damage to the contents of your home.
Follow the link below for more information regarding your warranty.
For warranty-related questions or claims, please contact Jay at 612-297-5537.
What Our Clients Say
Elizabeth M. | 4/25/26
Fairmont Roofing is awesome! Impressed from the very beginning with their scheduling! A huge shout out to Jeremy for both his honesty and experience. Highly Recommended Roofing Company for New Ulm! Thank you again.